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FAQ

Are monitors shared across projects?​

No. Monitors, incidents, alarms, channels and playbooks are all scoped to a single project. Switch projects from the console's project picker (or the portal header) to manage a different environment.

What counts as "Down"?​

A check fails when it doesn't meet its type's success condition — a bad status code, a connection/timeout, a DNS record that doesn't resolve to the expected values, or a certificate past its expiry threshold. A check that exceeds its Timeout also counts as Down. Use an alarm's Consecutive failures to avoid alerting on a single blip.

Why didn't I get a notification when a monitor went down?​

Notifications only fire when an alarm on that monitor opens an incident, and only to the channels the alarm targets. Check that: the monitor has an alarm, the alarm is Active, it lists at least one channel, and that channel has at least one subscriber. Send a test notification from the channel page to confirm delivery.

What's the difference between an alarm and an incident?​

An alarm is the rule (the condition + severity + channels). An incident is a single event it opens when the condition is met — the thing you acknowledge and resolve.

Do playbooks run automatically?​

Only when they are armed and attached to an alarm that fires. New playbooks are created disarmed and never run until you arm them from the detail page — see Playbooks.

It says "Beta" — is it safe to use?​

Yes, but Healthcheck & Alerting is still in beta: features and limits may change and you may hit the occasional rough edge. Avoid arming destructive remediation playbooks against production traffic until you've validated your alarms.